best-roadside-assistance-zurich
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The 5 best roadside assistance services in Zurich for fast and reliable help

Certifications and Authorisations: We focused on roadside assistance providers in Zurich with recognised licenses, certifications, or partnerships with reputable automotive organisations to ensure they meet safety and service standards.

Experience and Specialisation: We considered each provider’s years in the business and their expertise in various services, whether it’s emergency towing or fuel delivery, choosing those with proven reliability in their niche.

Service Flexibility and Coverage: We looked for providers that offer 24/7 assistance, operate in urban Zurich and the surrounding areas, and can handle various vehicle types.

Availability and Response Time: We assessed each provider’s average arrival time and ease of contact, ensuring they’re reachable through multiple channels, such as phone hotlines or mobile apps.

Additional Benefits and Support: We considered roadside assistance packages that include extra perks. These include replacement vehicles, travel continuation options, or accommodation coverage, offering peace of mind beyond just a quick fix.

Getting a flat tire on the highway isn’t anyone’s idea of fun. Throw in a dead battery or locked keys, and you’ve got yourself a really stressful day. 

But here’s the good part: help in Zurich is just one call away. No stress, no second-guessing required. 

And you don’t even need to spend time looking for the right assistance; we’ve already done the homework for you. Below are the best roadside assistance services in Zurich you can count on when you need them most. 

How much does roadside assistance cost in Zurich?

Roadside assistance in Zurich typically costs between CHF 80 and CHF 150 per call-out, depending on the provider, distance, and type of service needed. Many companies also offer annual memberships starting from CHF 90, which can include towing, on-the-spot repairs, and even replacement vehicles.

1. Abschleppdienst Region Zürich

abschleppdienst-region-zurich

Address: Europa-Strasse 14, 8152 Opfikon

Contact Details: +41791230807

Business Hours: 

  • Open 24 Hours

Website

Abschleppdienst Region Zürich has been operating as a GmbH since 2008, based out of Zürich-Flughafen, Frachtstrasse. We like that they’re available 24/7 across Zurich and nearby areas, which makes them dependable in real emergencies.

One of the best things about the company is its free illegal parking towing service. Clients don’t pay since the bill goes directly to the offending driver. They also handle insurance paperwork for you, which we think removes much stress.

In addition to accident recovery, they offer special transport services for deregistered, classic, or sports cars across Switzerland and Europe. It’s impressive that they handle vehicle transport internationally, which not every Zurich operator offers.

The only drawback is pricing transparency. While the free parking tows are clear, other services like accident recovery, night rates, or long-distance transports aren’t listed online, so you’ll need to call to know what you’re paying.

Still, when we tested them, the response was very fast. The drivers took time to explain every step, which made us feel safe. We were happy with how professional yet approachable the whole service was.

Pros

  • Over 15 years in the road assistance field
  • 24/7 coverage across Zurich and the surrounding areas
  • Free illegal parking towing
  • Has insurance claim assistance
  • Offers special transport for rare, deregistered, or sports cars
  • International vehicle transport within Europe
  • Fast response times with professional drivers

Cons

  • Lack of pricing transparency for other services 

Friendly, competent, and quickly addressed the issue

“I highly recommend the towing company! From the first contact to the final solution, everything was absolutely professional and seamless. The employees were friendly, competent, and quickly addressed my issue. The vehicle was towed safely within a very short time – and the whole process was free of charge. I was particularly impressed by the transparent communication and the uncomplicated process. If I need a towing company in the future, I know who to turn to. Absolutely top-notch!”

The team was super friendly and professional

“I’d like to share my experience with the towing service, and I’m absolutely thrilled! My motorcycle broke down, and I was pretty distraught. The towing service arrived quickly, and the team was super friendly and professional. They towed my motorcycle safely and without damage. The communication was excellent, and I felt well-informed at all times. I highly recommend this service! Thank you for your great support!”

2. Autohilfe Zürich AG

autohilfe-zurich-ag

Address: Autohilfe Zürich AG, Hertistrasse 26, 8304 Wallisellen

Contact Details: +41448779999

Business Hours: 

  • Monday to Friday: 7:30 AM – 12 PM and 1 PM – 5:30 PM

Website

Instagram

Facebook

Autohilfe Zürich AG has been in operation since 2004, with its headquarters located in Wallisellen and a branch in Zürich. They’ve grown into a stock company with over 44 years of cumulative staff experience backing them.

They also handle accident recovery, heavy-duty truck breakdowns, and even cross-border jobs. We liked how they’re able to provide full accident clean-up on the spot, which makes stressful situations a lot easier to manage.

However, their large scope does come with a drawback. We noticed that in peripheral areas, dispatch response can feel slower, even though their hotline is available 24/7.

On the brighter side, their fleet of over 50 specialised vehicles makes a huge difference when it comes to flexibility. From heavy LKWs to unusual transport requests, they have the right gear and certified roadside helpers to tackle just about anything.

Their professionalism was clear from start to finish. They fixed a dead battery for us quickly, double-checked the tyres, and even offered taxi assistance without us asking.

Pros

  • Over 20 years of experience
  • Offers accident recovery with full on-site clean-up
  • Specialised fleet of over 50 vehicles
  • Offers heavy-duty LKW and cross-border breakdown services
  • One-stop solution for garages
  • Provides 24/7 support 
  • Highly trained staff

Cons

  • Dispatch can feel slower in peripheral areas

Demonstrated extensive technical knowledge to solve the problem

“I had an exceptional experience with this service. My car broke down and from the first contact I was treated with great professionalism and efficiency. The team was extremely quick to arrive on the scene and demonstrated extensive technical knowledge to solve the problem. In addition, they were very courteous and helpful, making it very easy to resolve a stressful situation when we were on vacation in Switzerland.

I would recommend this service to anyone who needs fast and reliable assistance for their vehicle. Thank you again for your service.”

Highest quality of cooperation

“Superb service, reasonable prices, highest quality of cooperation! Special thanks to Fabian who was extremally polite and helpful. If you need towing services you should definitely decide on Autohilfe Zürich AG. Thanks a lot!”

3. KUHN Pannendienst

kuhn-pannendienst

Address: Forchstrasse 351, 8008

Contact Details: +41443838082

Business Hours: 

  • Monday to Friday: 8 AM – 12 PM and 1:30 PM – 5 PM

Website

Facebook

KUHN Pannendienst has been operating for decades, proudly calling itself a reliable helper in an emergency. 

They are professional and reliable. With our experience, their crew arrived in about 20 minutes and had us patched up without needing a full tow. It felt efficient and reassuring.

In terms of services, they really impressed us with their on-site mobile workshop, which handled a flat tire for us without needing a tow. Having spare parts, tyres, and even fuel delivery on hand makes a huge difference when you want to move again.

We also liked that they go beyond the basics by offering accident recovery for heavy vehicles, low-clearance transports, and even crane work or container jobs. 

While we liked their responsive 24/7 hotline, it is worth noting that their accessibility and communication seem geared toward German speakers. If you’re uncomfortable with the language, this could make the process less smooth than you’d hoped.

Pros

  • Over 10 years of experience
  • 24/7 emergency hotline with international numbers
  • Multiple service points in Zurich and Volketswil
  • Offers accident recovery and towing for heavy vehicles
  • Mobile workshop for on-site repairs

Cons

  • Communication may be German-language oriented

Friendly, helpful, and arrived super quickly

“A huge thank you to Omar Chebaro from Kuhn Breakdown Service! My electric car was completely disabled and I was quite skeptical as to whether towing would even be possible on this tight bend. But Omar worked with impressive calm, skill and precision – absolutely professional! He knew exactly what he was doing and maneuvered the vehicle out of the predicament safely and without a scratch. He was also friendly, helpful and arrived super quickly. It really doesn’t get any better!

100% recommended – thank you very much, Omar!”

Competent and resourceful employees

“We were stranded in Küsnacht with a broken exhaust – and the TCS called in your service. The employee came quicker than expected and repaired the mishap in such a skillful manner that we were able to make it to our appointment and then to the garage ourselves. Mr. Morabito did a great job of craftsmanship. Every company is lucky to have such competent and resourceful employees. Hats off, we were impressed and very grateful!”

4. Road Help

road-help

Address: Soodring 4, 8134 Adliswil

Contact Details: +41447261070

Business Hours: 

  • Monday to Friday: 8 AM – 12 PM and 1:30 PM – 4 PM

Website

Facebook

Road Help is a highly specialised team rather than a big corporate player. 

According to a friend, when the Road Help team arrived, the service was fast. The mechanic fixed the flat and gave practical tips on tyre checks. 

Their friendliness, combined with their ability to handle truck tyres and crane jobs, made it clear they were professionals.

We liked that their website is upfront, laying out exactly what they do—jump-starts, fuel delivery, lockouts, towing, and even accident recovery. Seeing everything spelt out clearly made it easier to know what to expect before we even tried them and called their hotline.

Another pleasant surprise was the affordability, with rates starting at CHF 110. To be honest, that’s one of the most affordable options in Zurich.

One limitation is that their team is very small, so during high-demand times, you might face delays depending on their dispatch radius. It’s worth pointing out because this compact setup is both their strength and their potential bottleneck.

Pros

  • Based in Adliswil with 24/7 operations
  • Affordable pricing
  • Transparent service list
  • Offers crane and lifting work for different scenarios
  • Provides mobile truck tyre service

Cons

  • Small team size could impact service availability

Very helpful and explained everything 

“I had a problem with my car near Horgen and call Zurich Help line. After 45 min. Road Help came. That was good, because I stand in the middle of emergency way. I was happy he came and toll my car away. Specially I would like to mention that Mr. Sandy was very helpful and explaint me everything I need to know. At the end he could fix my car right away. One of the petrol pipe didn’t hold well, see picture. I am very very thankful.”

Everything was sorted out on the phone within a minute

“I initially called the TCS to remove the vehicle, as I’m a member. However, since this could take up to three days (the TCS employee said it might be today, but definitely within three days; he couldn’t influence this), and my vehicle was parked in a private lot, I canceled the request. A call to Road Help was all it took; everything was sorted out on the phone within a minute, and 90 minutes later, the vehicle was already at the designated garage. Now that’s what I call impeccable service, thank you so much! Simply top-notch!”

5. Touring Club Switzerland (TCS)

touring-club-switzerland

Address: Geissbüelstrasse 24/26, 8604 Volketswil

Contact Details: +41588271717

Business Hours: 

  • Monday to Thursday: 7:15 AM – 5 PM
  • Friday: 7:15 AM – 4:30 PM

Website

Instagram

Facebook

TCS instantly felt like the most reliable safety net we tried. Founded back in 1896, this non-profit has grown into a powerhouse with over 1.6 million members and 23 regional sections, including Zurich.

What stood out to us was the sheer magnitude of their operation. In 2024 alone, they handled more than 361,000 breakdown and accident interventions, with winter peaks hitting over 1,600 call-outs in a single day.

The only drawback is the membership requirement, since the full range of benefits isn’t accessible without signing up. We noticed that non-member assistance comes at a higher price and a slower response, which can be frustrating in urgent situations.

On the upside, we loved how forward-thinking their patrol teams are. Many are trained in high-voltage vehicle tech.

Beyond just roadside help, we were surprised by the perks: free legal advice for traffic disputes, hotel costs if a trip gets disrupted, and even international vehicle repatriation. 

Pros

  • Wide coverage across Switzerland and abroad
  • Has 1.6 million members
  • Massive scale of interventions and daily call-outs
  • Technical expertise for EVs and modern vehicles
  • ETI Schutzbrief with 24/7 abroad coverage

Cons

  • Requires a membership

Concerns were taken seriously and resolved with complete satisfaction

“It was my first time at TCS Volketswil, and I have to say I have many TCS products (eti protection letter, Telepass, breakdown service) and everyone is friendly, but at TCS Volketswil I really appreciated this professionalism. Mr. Zarambukas keeps his employees and testing hall very disciplined and tidy. You do your best and something can always happen, but that shows the business philosophy that the customer is king. And all of my concerns were taken seriously and resolved to my complete satisfaction. It’s almost an hour’s drive to TCS Volketswil, but I would take this route again in a heartbeat if I knew that I could rely on TCS Volketwil’s used car expertise.”

Super friendly, competent and pragmatic

“I had a breakdown in the middle of the Limmatquai in Zurich. TCS called, 10 minutes later Mr. S. Bartholet was there with his V-Class. I was helped so quickly, Mr. Bartholet was super friendly, competent and pragmatic. Thank you very much for the great service and the quick help. It is precisely because of people like you that I have remained loyal to TCS for so many years.”

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