5 Best Home Health Care Agencies in Zürich That’ll Bring Care to Your Door
Ever since my immediate family and I moved to another city, it has become nearly impossible to keep visiting our grandmother’s house every day. She has spent most of her life there, and leaving it was never an option for her.
While she values her independence, the distance made us realize how important it was to find a way to ensure she receives the support she needs as she gets older.
After careful examination, we narrowed down our options and put together a list of trusted home health care services that stood out for their quality, reliability, and compassion.
How much does it cost to avail home health care services in Zürich?
The cost of home health care services typically depends on the level of care and hours required, generally ranging from CHF 40 to CHF 90 per hour, with basic assistance on the lower end and skilled nursing care costing more.
1. SpitexCare
Address: Seebacherstrasse 4
Contact Details: +41 44 300 11 22
Operating Hours:
- Monday to Friday- 8:00 AM- 6:00 PM
When it comes to choosing home care services, trust and consistency matter to us just as much as medical expertise. And SpitexCare has built a reputation around these qualities.
Specialized services, such as dementia care, oncology support, and psychiatric nursing, are handled with a high level of sensitivity, and medication is strictly administered by professionals only.
Apart from basic home care, they also provide short-term assistance after hospital stays, which is crucial during recovery and transition periods.
The fact that the same caregivers are assigned regularly is something we also view as a major advantage. It not only helps patients become comfortable but also gives family members a sense of security.
And just as important, costs are explained clearly from the start and are often covered by insurance. This should ease financial concerns and reduce stress for families.
One downside for me, however, is that availability can be limited during peak periods, making it harder to arrange immediate or last-minute care.
The quality of care was high, reliable, and tailored to my needs
“SpitexCare did an outstanding job. The quality of care was high, reliable, and tailored to my needs. The team was very friendly, professional, and worked with great dedication. The collaboration was straightforward and based on trust. I felt extremely well supported and can highly recommend this home care service.”
Olaseni Daniela, Google Review
Has always been characterized by helpfulness and cooperation
“Working with Suzana Subotic has always been characterized by helpfulness and cooperation. Her flexibility and respectful approach make her a valuable asset to the company. Thank you!”
Richard Burgener, Google Review
2. Seniorenzuhause.ch
Address: Löwenstrasse 20
Contact Details: +41 43 810 03 34
Operating Hours:
- Monday to Friday- 9:00 AM- 5:00 PM
When we reached the point where round-the-clock support was necessary, it was clear that basic assistance would no longer be enough. That’s when we considered Seniorenzuhause, known for offering 24-hour in-home care for seniors.
Their care services are flexible, meaning support can be arranged during the weekdays, while family members can step in on weekends.
For senior home care, Seniorenzuhause provides all the necessary daily household assistance, such as shopping, laundry, cleaning, and accompaniment to medical appointments and official errands.
Tasks are never done on a rigid schedule, either, but always discussed with the senior client. This should allow them to remain comfortable in their own living space.
From what we gathered, the staff are consistently dedicated and compassionate. Surprisingly, they even assist with pets and light garden maintenance!
Long-time clients also give recurring comments about punctuality and smooth shift changes between caregivers.
But it’s worth noting that they do not perform medical or nursing tasks, like administering medication, which may require additional arrangements.
All appointments were kept on time
“My mother received 24/7 care from seniorenzuhause.ch for approximately 1.5 years. The caregivers were responsible for household chores, shopping, cleaning the apartment, washing clothes, and grooming the elderly mother, as well as taking her for short walks. All permits were provided to us in writing. All appointments were kept on time; for example, the caregiver rotation worked perfectly, and the schedules were sent to us in a timely manner. We always received competent and helpful support from seniorenzuhause.ch. We were completely satisfied with the care provided by sh and can highly recommend them.”
S Steiner, Google Review
Employees confidently handled every challenging situation
“My parents were cared for by employees of the company seniorenzuhause.ch for approximately 1.5 years. The amount of care required steadily increased over time, although seniorenzuhause.ch always responded very flexibly and at very short notice to changing situations. The care had to be increased from an initial 3 hours per week to 3 hours per day. The employees confidently handled even very challenging situations, such as wandering off during unsupervised periods or unpredictable behavior patterns following medication adjustments, even spontaneously outside of the agreed care hours. The collaboration was always straightforward and unbureaucratic, and always tailored to my parents’ needs. My parents always greatly appreciated the caring support provided by the employees and looked forward to their visits. During these 1.5 years, I always felt assured that my parents were well cared for and that “someone was taking care of them,” even when new needs arose. I highly recommend seniorenzuhause.ch and would work with them again at any time.”
Markus Ritter, Google Review
3. Carelaa
Address: Leutschenbachstrasse 95
Contact Details: +41 44 322 28 28
Operating Hours:
- Monday to Friday- 8:00 AM- 5:00 PM
We often think that there is no better person to care for our loved ones than us, and while that comes from a good place, it’s not always that simple. That’s where Carela really stands out.
They support families by offering professional nursing guidance that helps caregivers feel more confident in managing day-to-day responsibilities.
We have seen Carela’s impact through a friend of ours—she shared how her mother (the caregiver) works with them and can better care for her father at home while receiving fair pay and ongoing support.
It’s also worth noting that this provider helps with much of the admin side of things, including coordination with health insurance providers.
Even though they handle the paperwork, approval can still take time. We also noticed coverage limits set by the providers, which means not every type of care is included.
Carela AG ensures family caregivers are valued for their work
I would like to express my sincere gratitude to Carela AG. My mother is employed here and is finally receiving the recognition and support she deserves. This employment allows her to care for my father at home and receive fair compensation – something that is far from a given. Carela AG ensures that family caregivers like my mother are not only valued for their important work but also receive financial support. We are very grateful for this tremendous support and the team’s dedication!
Milica Stosic, Google Review
We received excellent support from Carela
“We received excellent support from Carela and are very grateful for her support. Thank you so much to the entire team!”
Barbara, Google Review
4. Familienspitex.ch
Address: Zurich City Center
Contact Details: +41 44 244 84 46
Operating Hours:
- Monday to Friday- 8:00 AM- 12:00 PM; 1:00 PM- 5:00 PM
Caregiving doesn’t come with a manual, but Familienspitex offers the practical guidance needed to navigate it with confidence.
Their interdisciplinary team, made up of doctors, lawyers, and registered nurses, works closely with families to help them on the emotional side of caregiving and the day-to-day practical stuff.
And for families who need more direct guidance, qualified professionals can assess the situation firsthand and aid in organizing care arrangements.
Support is also offered in a few helpful ways, like training courses and personal consultations. Through these, families can build skills and feel more prepared for everyday caregiving situations.
They can even give legal advice related to care financing and legal claims. We find this extremely helpful, as this can be difficult to process alone, especially with all the paperwork.
Many clients we spoke to disclosed that they felt genuinely supported through regular check-ins and responsive communication from the management.
The only drawback is that the service is more advisory and support-focused rather than hands-on daily care, which may not be a great fit for people who require full-time in-home assistance.
They truly put their clients’ well-being first
“I know the compassionate and caring professionals who work here, and I can speak to their dedication and trustworthiness. They truly put their clients’ well-being first. The Familienspitex team goes above and beyond to provide not only excellent care but also valuable support in helping clients navigate the often complex legal and health systems in Switzerland. Their genuine commitment to people and their needs is exceptional.”
Tudor Olariu, Google Review
The staff are very competent and helpful
“I’m very satisfied with FamilienSpitex. The staff are very competent and helpful. Any questions or concerns are addressed immediately, and everything runs smoothly. Ms. Malushaj-Bixhaku, my contact person, is especially fantastic! I highly recommend FamilienSpitex.”
Kosovare Shashivari, Google Review
5. Züri Spitex
Address: Hirschgartnerweg 21
Contact Details: +41 44 202 08 44
Operating Hours:
- Monday to Friday- 9:00 AM- 5:00 PM
Inviting medical care into our homes requires a great deal of trust, and this is why Züri Spitex occupies the final pick on our list.
Their team of nursing professionals is well-regarded, and the fact that their services are recognized by health insurance adds extra reassurance.
Nursing assistance is typically coordinated based on a doctor’s request. Having clear plans and regular documentation allows the process to remain structured and can be easily followed.
Under this, you’ll notice that the medical treatment is handled very thoroughly, as they administer medication and injections, and monitor vital signs and nutrition.
Basic care is just as attentive, providing support with personal hygiene and taking preventive measures against complications like pressure sores or pneumonia.
We also appreciate the availability of friendly home helpers to pitch in with daily tasks. They can handle cooking, cleaning, laundry, shopping, and accompanying elderlies outside their homes.
On top of that, their assistance with social and administrative matters was another welcome relief. This can help families manage the broader responsibilities that come with caregiving
However, compared to the other providers, this agency is relatively new. They aren’t as well-established and can be a deal breaker for some clients who prefer healthcare management with a longer track record.
They provide support with a lot of attention and respect
“The staff is friendly, professional, and always ready to help. They provide support with a lot of attention and respect, and communication is always clear and pleasant. Highly recommended to everyone!”
Snezana Vasic, Google Review
Very professional, competent, and reliable
“Very professional, competent, and reliable! Always happy to help and discuss anything.”
Milica Filipovicxx, Google Review